Azambe Privacy Policy
（v.1.2.0）
Update time: October 5, 2022
Part I: About Azambe
Azambe (Guangzhou Xinghan Simba Technology Co., Ltd., hereinafter referred to as "we" or "us")fully understands the importance of personal information to users ("you"), and in view of the fact that we may collect and use your relevant information when you use our services, we have made this "Azambe Privacy Policy" (hereinafter referred to as "this policy") to clarify the rules for the collection, use, sharing, management and protection of user information.Before using Azambe's products or services, please read carefully and fully understand this policy.Please use the relevant products or services only after confirming that you fully understand and consent this policy.
Please pay special attention: This policy applies to all products and services that we offer to you on the azambe.com website, app, applets, and new forms that will emerge with the development of technology.
Part II: Privacy Policy
This Privacy Policy (and the terms and conditions applicable to your country or region and all relevant documents mentioned therein) applies to the services offered on the platform, including the products and services we provide to you when you browse and search our pages and purchase products from us, or use the App and software we provide related to any of the foregoing.
This privacy policy section will help you understand the following:
1. How we collect and use your personal information
2. How we use cookies and similar technologies
3. How we share, transfer and publicly disclose your personal information
4. How we retain, store and protect the security of your personal information
5. How can you manage your personal information
6. Third-party services
7. How do we handle personal information of minors
8. Notification and revision
9. How to contact us
I. How we collect and use your information
We collect your personal information mainly for you and other users to use our applications or services more easily and satisfactorily. And this personal information helps us achieve this goal.
(A) . We will collect and obtain your personal information through the following means:
1. Personal information provided by you.
(1) Personal information that you provide to us when you register for an account on Azambe's website or APP application service or use the membership service.
(2) Personal information that you share with other parties through Azambe's website or APP application service, and personal information that is stored when you use Azambe's website or APP application service.
Please note that if you upload or publish your personal information in a public area of Azambe's website or app service that is visible to other users, or if you respond to information uploaded or posted by others, such personal information may be collected and used by others. If you find that someone else has improperly collected or used your personal information, you can contact us through the contact information stipulated in Article 9 of this "Privacy Policy" [How to Contact Us].
2. Your personal information shared by other parties. This is the personal information shared about you by other parties when they use Azambe's website/application services.
3. Personal information that we obtain about you. Personal information that we collect, aggregate, and record when you use Azambe's website/application services.
(B) . We may collect and use the following types of personal information about you for the following purposes:
1. To help you complete registration, login and logout.
In order to become our member so that we can provide you with member services, you need to provide your cell phone number or email address, contact name, and create a member name and password . If you only need to use basic services such as browsing and searching, you do not need to register as our member and provide the above information.
If you provide additional personal information (including your nickname and avatar) during registration, login or subsequent use of Azambe's website or application services, it will help us to provide you with personalized recommendations and a better service experience. However, if you do not provide such personal information, it will not affect the basic functions of your use of Azambe's website or APP application services.
If you no longer use Azambe’s website or APP application services,we will also provide cancellation of your registered account, subject to the conditions agreed in the service agreement and the relevant national laws and regulations.You can use Azambe’s website or APP application service "Account-Settings-Enter the cancellation account" to complete the cancellation of the account according to the guidelines, or apply for cancellation through the contact information stipulated in Article 9 of this "Privacy Policy" [How to Contact Us]. After your account is cancelled or deleted, all service information and data under the Azambe website or APP application service related to the account will be deleted or anonymized, except as otherwise provided by laws and regulations.
2. Implementation of identity authentication
In accordance with relevant laws and regulations and regulatory requirements, or to meet the needs of user identity verification, system and service security and other specific service functions, we may require you to provide real identity information (including name, ID card, facial features, fingerprints and other identity information) to complete identity authentication. If you do not provide such information, we will not be able to provide you with the relevant functions and services.
In order to achieve the purpose of identity authentication, you agree and authorize us to provide, query, and verify your aforementioned identity information to relevant identity authentication agencies (such as personal credit reporting agencies, government departments, etc.), either by ourselves or by entrusting a third party.
3.Maintain the normal operation of basic functions
During your use of our services, in order to identify abnormal status of your account, and understand product adaptability, we provide you with basic services such as browsing and search.To maintain the normal operation of basic functions, we may automatically collect and store information about your use of services and Information on how to use it and to associate this information. This information includes:
(1) Log information: When you use our services, we may automatically collect your detailed usage of our services and save them as relevant web logs. Log information includes your login account, search query content, IP address, browser type, telecom operator, network environment, language used, access date and time, and web browsing records you visit, Push open records, crash records, Stay time, refresh record, publish record, follow, subscribe, favorite and share.
(2) Device information: We may receive and record the device-related information you use (including IMEI, MAC, UUID, Serial, SIM card IMSI identification code, device machine Model, operating system and version, client version, device resolution, package name, device settings, process and software list, unique device identifier, software and hardware feature information), device location related information (including IP address, GPS location, and WLAN access point, Bluetooth and base station sensor information that can provide relevant information)
At the same time, in order to collect the above basic personal device information, we will apply for permission to access your device information. We collect this information to provide you with our basic services and basic functions. And your refusal to provide such access may result in your inability to use our products and services.
Please note that separate device information and log information are information that cannot identify a specific natural person. If we combine this type of non-personal information with other information to identify a specific natural person, or combine it with personal information, during the combined use period, this type of non-personal information will be treated as personal information, unless you have obtained your authorization or unless otherwise provided by laws and regulations, we will anonymize and de-identify this type of personal information. During the combined use , this information will be treated and protected as your personal information in accordance with this privacy policy.
4. Provide you with goods or services
(1) Sharing and publishing of personal information: when you use Azambe’s website or APP application services, upload or publish personal information, and perform related actions (for example, you publish and share products or service evaluation on Azambe’s website or APP application ), we will collect your personal information uploaded, posted or formed, and have the right to display your nickname, profile picture and posted content.
(2)Delivery of Goods or Services: When you order specific goods or services from our goods or services, we will generate an order for you to purchase those goods or services through our system. For some services, in order to facilitate delivery of goods or services to you, you may be required to provide the recipient's personal identification information, name, shipping address, postal code, recipient, contact number, and payment status information. If you refuse to provide such personal information, we will not be able to complete the relevant delivery service. If you order goods or services for someone else through Azambe's website or app service, you will be required to provide the aforementioned personal information of the actual person who ordered the goods or services. Before providing us with the aforementioned personal information of the actual buyer, you need to ensure that you have obtained his or her authorized consent. When you use certain features of Azambe's website or application service, Azambe's website or application service will collect and store your uploaded images, text and voice information, which will be processed and analyzed by our relevant recognition programs and will return the corresponding text results.
(3) In order to complete payment of orders, deliver goods or services, confirm the status of transactions and provide you with after-sales and dispute resolution services, we may collect your account, order, transaction, payment and logistics information related to the progress of transactions through the transaction partners, payment institutions and logistics companies you choose based on the transactions, or share your transaction information to the above service providers.
(4) Order Management: In order to display the order information of your account and protect your after-sales rights, we will collect order information, transaction and consumption records, and virtual property information generated during your use of Azambe's website or APP application services for display to you and to facilitate your management of orders.
(5) Customer Service and After-Sales Service: When you contact our customer service or use other user response functions(including submitting in-sale after-sales requests, personal information protection complaints or suggestions, other customer complaints and requests), we may require you to provide the necessary personal information to match and verify your user identity in order to safeguard your account and system security. We may also maintain your contact information (used when you contact us or other contact information you voluntarily provide to us), records and content of your correspondence or calls with us, and other necessary information to contact you or help you resolve a problem, or to document the resolution and outcome of the problem.
(6) Adding Wish List, Adding to Cart, Following and Sharing functions: During your browsing of Azambe's website or App services, you may choose to add wish lists, add to cart, and share information to other third parties through the functional components we provide for the products or services you are interested in. In the course of your use of these functions, we may collect service log information, including your wish list and shopping cart history, and sharing history to achieve the above-mentioned functions and other purposes that we have clearly notified.
(7) "Easy Get" intelligent searching goods tool: When you use Azambe's website or APP to browse goods, you can choose to use the "Easy Get" intelligent retrieval function. You can choose to upload product pictures. We will save your uploaded pictures for intelligent analysis and intelligently analyze the product pictures you upload to help you quickly find the products you need.
(8) Sharing and publishing store information: When you upload or publish store information and carry out related behaviors when using store services (such as posting sharing store and commodity information in Azambe's website or application service), we will collect store information you upload, publish or form, and have the right to display your store name, store logo and published content.
(9) Share goods: When you use the product sharing function to share goods, we will collect the personal or store information you upload, publish or form, download product pictures and share them, and have the right to display your nickname, profile picture, store name, store logo and published content.
5. Your personal information that we collect through indirect means.
We may obtain relevant personal information that you are authorized to share from administrators, third-party partners. We may obtain personal information (avatar, nickname, login time) from third parties that you have authorized to share with your account and, after you have agreed to this Privacy Policy, tie your third party account to your Azambe website or app service account so that you can log in and use our products/services directly through your third party account. We will collect and use your personal information in accordance with the relevant laws and regulations and in accordance with our agreements with our affiliates or third-party partners and in the good faith belief that the personal information provided by them is legitimate.
6.Provide you with information display and push of goods or services.
(1) Display and push goods or services for you
Based on the information you provide to us, the information we may collect and the information we collect from you through indirect means (including your browsing and search history, device information, location information, order information, cell phone number, personal information from your participation in Azambe's online or offline activities by filling out questionnaires), we may perform recommendation algorithm modeling based on the combination of one or more of the above information We may use the information from one or more of the above to model our recommendation algorithm, programmatic advertising recommendation algorithm, user behavior analysis and user profiling to extract your browsing and search preferences, behavioral habits and location information, in order to provide you with more suitable page display and recommend personalized content.
We may also send you marketing messages via email, SMS, phone or otherwise based on feature tags to offer or promote our or third parties' goods and services such as.
Our and our affiliates' goods and services, including: Internet services, e-commerce, advertising services, points and rewards programs, and other goods and services that we believe may be relevant to you.
(2) Notices to you: We may send you service-related notifications when necessary (e.g. when we suspend a particular service, change or terminate a particular service due to system maintenance).
If you do not wish to continue to receive messages from us, you may ask us to stop sending them, for example, by asking us to stop sending promotional SMS messages in accordance with the SMS unsubscribe guidelines, or by setting up your mobile device to stop receiving messages from us. except in cases where we are required by law or agreed to send messages under Azambe's website or application service agreement.
7.Provide security for you
In order to improve the security of your use of the services provided by us and our partners, to protect you or other users or the public from infringement of personal property, to better prevent phishing sites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion and other security risks, to more accurately identify violations of laws and regulations or Azambe's website or APP application services related to the rules of the agreement. We may collect, use or integrate your account information, transaction information, device information, log information and personal information that our affiliates or partners have obtained your authorization or shared in accordance with the law to comprehensively determine your account and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary record, audit, analysis and disposal measures in accordance with the law.
8. Improve our services
We may use personal information collected through one of Azambe's website or APP application services for our other services: your personal information collected when you use one of Azambe's website or APP application services may be used in another Azambe's website or APP application service to provide you with specific content or to show you information that is relevant to you, but not generally pushed; we may involve you in surveys about Azambe's website or APP application services to help us improve existing services or design new services; and we may involve you in surveys about Azambe's website or APP application services to help us improve existing services or design new services. We may ask you to participate in surveys about Azambe's website or application services to help us improve existing services or design new services; and we may use your personal information for software updates.
You understand and agree that after collecting your personal information, we will de-identify the data through technical means, and the de-identified personal information will not be able to identify you, in which case we have the right to use the de-identified personal information to analyze and commercially exploit the user database.
9.Other Uses
Please note that if we want to use your personal information for other purposes not described in this Privacy Policy or to collect additional personal information not mentioned, we will separately ask for your prior consent (confirmation of consent: by checkbox, pop-up window, internal letter, email, SMS). Once you agree, such additional uses will be considered part of this Privacy Policy and such additional personal information will be subject to this Privacy Policy.
10. Exceptions for obtaining authorized consent
According to the relevant laws and regulations, your authorized consent is not required for the collection of your personal information in the following cases.
(1) related to national security, national defense security.
(2) related to public safety, public health, and significant public interests.
(3) in connection with crime investigation, prosecution, trial and execution of judgments, etc.
(4) For the purpose of safeguarding the life, property and other significant legitimate rights and interests of the subject of personal information or other individuals but where it is difficult to obtain your consent.
(5) The personal information collected is disclosed by you to the public at your own discretion.
(6) Where personal information is collected from information that is lawfully and publicly disclosed, such as lawful news reports, government information disclosure and other channels.
(7) Necessary to enter into a contract at your request.
(8) Necessary for maintaining the safe and stable operation of Azambe's website/ or APP application services, such as detecting and disposing of product or service failures.
(9) Necessary for legitimate news reporting.
(10) Necessary for academic research institutions to conduct statistical or academic research in the public interest and to de-identify the personal information contained in the results when providing the results of academic research or descriptions to the public.
(11) Other circumstances specified in laws and regulations.
11. You understand and agree that Azambe's website or APP application services may require you to enable specific access permissions in your device in order to achieve the collection and use of personal information involved in these permissions:
(1) Additional services based on location information: We may access to obtain your location information after you have turned on your location permissions to provide you with page displays, products or services that better fit your needs based on your location information, such as recommending offers near you.
(2)Additional services based on camera: You can use this function to scan the code for login, shopping, receiving special offers, taking photos or videos for evaluation and sharing, as well as face recognition with your authorization in certain scenarios after you have turned on the camera permission. We will collect your facial features when you use this additional feature for face recognition, and use it strictly within the scope of your authorized consent.
(3) Additional services for photo/video access and upload based on photo album (photo gallery/video gallery): You can use this feature to upload your photos/pictures/videos with photo album permission enabled for functions such as changing your avatar, posting comments/shares, taking photos for shopping or communicating with customer service to provide proof. We may use the photos/pictures you upload to identify the goods or services you need to purchase, or use the review information that contains the photos or pictures you upload.
(4) Additional services related to microphone-based voice technology: You may use the microphone with microphone access to perform voice shopping functions, or to contact customer service or interact with customer service bots by voice, in which we may collect your recordings to identify your shopping needs or to respond to your needs for customer service and dispute handling. Please know that even if you have agreed to enable microphone access, we will only obtain voice information through the microphone when you actively click on the microphone icon in the client or when you record a video.
(5) Additional services based on notification instant push: you can use the notification permission to get timely receive our order status change messages, logistics status change messages, signed receipt messages, discount information messages for concern/shopping cart products, and instant communication messages between customer service and you after you turn on the notification permission.
When you need to turn off this function, most mobile devices will support this need for you, please refer to or contact the service provider or manufacturer of your mobile device for details. Please note that by turning on any of the permissions, you authorize us to collect and use the relevant personal information to provide you with the corresponding services, and by turning off any of the permissions, you cancel your authorization, and we will no longer collect and use the relevant personal information based on the corresponding permissions, nor will we be able to provide you with the services corresponding to the permissions. However, your decision to close the permission will not affect the collection and use of personal information based on your authorization.
12. Reminders about sensitive personal information
The above personal information provided by you or collected by us may contain your sensitive personal information, such as bank account numbers, transaction and consumption records, virtual property information, system accounts, email addresses and their related passwords, telephone numbers, web browsing history, location information. Please be careful and mindful of personally sensitive information and you agree that your personally sensitive information may be handled by us for the purposes and in the manner described in this Privacy Policy.
II. How we use COOKIES or similar technology
(A). COOKIES
We or our third party partners may obtain and use your personal information through COOKIES and store such personal information as log information.
By using COOKIES, we provide you with an easy-to-use and personalized web experience. A COOKIES is a small amount of data that is sent from a web server to your browser and stored on your computer's hard drive. We use cookies so that you can benefit from them. For example, to make the login process for Azambe's website or app service faster, you can choose to store your username in a COOKIES. COOKIES helps us to determine which pages and content you are connected to, how much time you spend on a particular Azambe service and which Azambe website/application you have selected.
COOKIES allows us to serve you better and faster and to personalize your experience on Azambe's website or app services. However, you should be able to control if and how COOKIES is accepted by your browser. Please consult the documentation that came with your browser for more personal information in this regard.
We and our third party partners may collect and use your personal information through COOKIES and store such personal information.
We use our own COOKIES, which may be used for the following purposes:
1. Remember your identity. COOKIES helps us to identify you as our registered user or to store the preferences or other personal information you provide to us about yourself.
2. Analyze your use of our services. We may use COOKIES to understand what activities you perform using Azambe's website or app services, or which services or services are most popular.
3. Advertising optimization. COOKIES helps us to serve you ads that are relevant to you based on your personal information rather than for general advertising.
While we use COOKIES for these purposes, we may provide non-personally identifiable information collected through COOKIES in aggregate to advertisers and other partners for the purpose of analyzing how you and other users use Azambe's Website or APP application services and for advertising services.
Azambe's website or app application services may have COOKIES placed by advertisers and other partners. These COOKIES may collect non-personally identifiable information about you for the purpose of analyzing how users use such services, sending you advertisements that may be of interest to you, or for evaluating the effectiveness of advertising services. The collection and use of such personal information by these third-party COOKIES is not governed by this Privacy Policy, but by their own personal information protection statements, and we are not responsible for the third-party COOKIES. You may refuse or manage COOKIES through your browser or user selection mechanism, but please note that if you deactivate COOKIES, we may not be able to provide you with the best service experience and certain services may not work properly. In the meantime, you will still receive advertisements, but they will be less relevant to you.
(B). Web beacons and pixel tags
In addition to cookies, we use web beacons and pixel tags and other similar technologies on our website. The emails we send you may contain links to addresses that link to content on our website. And if you click on the link, we track the click to help us understand your product or service preferences so that we can proactively improve our customer service experience. A web beacon is typically a transparent image embedded in a website or email. With the help of pixel tags in emails, we can tell if an email has been opened. If you do not want your activity to be tracked in this way, you can unsubscribe from our mailing list at any time.
III. How we share, transfer and publicly disclose your personal information
(A) . Sharing
We will not share your personal information with any third party outside of us and our affiliates without your consent, except for the following circumstances:
1. To provide our services to you. We may share your personal information with our partners and other third parties to achieve the core functions you need or to provide the services you need, for example: to provide corresponding order information to logistics service providers.
2. To maintain and improve our services. We may share your personal information with partners and other third parties to help us provide you with more targeted and improved services, for example: communication service providers who send emails or push notifications on our behalf.
3. To fulfill the purposes described in the "How We Collect and Use Your Personal Information" section of Article I of this Privacy Policy.
4. To fulfill our obligations and exercise our rights under this Privacy Policy or any other agreement we may have with you.
5. To third parties such as partners who have entrusted us with their promotions, for the purpose of informing such entrusted parties of the coverage and effectiveness of the promotion. For example, we may inform such principals how many people have seen their promotions or purchased the principals' goods after seeing them, or provide them with non-personally identifiable statistical information to help them understand their audience or customers.
6. To the extent permitted by law or regulation, we may exchange personal information with other companies and organizations in order to comply with the law, to protect us and our affiliates or partners, you or other Azambe users or the public from harm to their interests, property or safety, for example, to prevent illegal activities such as fraud and to reduce credit risk. However, this does not include personal information that is sold, rented, shared or otherwise disclosed for profit in violation of the commitments made in this Privacy Policy.
7. To assist in handling disputes or controversies between you and others in response to your legitimate needs.
8. Providing your personal information at the lawful request of your guardian.
9. Provided in accordance with the single service agreement signed with you (including the electronic agreement signed online and the corresponding platform rules) or other legal documents agreed upon.
10. Provided based on academic research.
11. Provided based on social public interest in accordance with laws and regulations.
We will only share your personal information for lawful, legitimate, necessary, specific and explicit purposes. We will enter into strict confidentiality agreements with companies, organizations and individuals with whom we share personal information, requiring them to handle personal information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.
(B) . Transfer
1.As our business continues to grow, we may engage in mergers, acquisitions, asset transfers or similar transactions, and your personal information may be transferred as part of such transactions. We will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy, otherwise, we will require the company or organization to seek your authorized consent again.
2.We may transfer your personal information to other parties after obtaining your express consent.
(C). Disclosure
We will disclose your personal information only under the following circumstances and provided that we take safety precautions that meet industry standards.
1. Disclosure of your specified personal information in accordance with your needs and in a manner that you have expressly agreed to disclose.
2.We may disclose your personal information in accordance with the type of personal information requested and the manner of disclosure when required to provide your personal information by law, regulation, mandatory administrative enforcement or judicial requirements. Subject to laws and regulations, when we receive a request for disclosure of personal information as described above, we will require the recipient to produce the appropriate legal documents, such as a subpoena or letter of inquiry. We strongly believe in being as transparent as possible regarding the personal information we are asked to provide, to the extent permitted by law. We carefully review all requests to ensure that they have a legitimate basis and are limited to data that law enforcement has a legitimate right to obtain for specific investigative purposes.
(D). Exceptions to prior authorized consent for sharing, transferring, or disclosing personal information
In the following cases, prior authorized consent is not required for sharing, transferring, or disclosing your personal information.
1. Related to national security or national defense security.
2. Related to public safety, public health, and significant public interest.
3. related to crime investigation, prosecution, trial and sentence enforcement and other judicial or administrative law enforcement.
4. For the purpose of safeguarding your or other individuals' life, property and other significant legitimate rights and interests but it is difficult to obtain your consent.
5. Personal information that you disclose to the public on your own.
6.Personal information collected from legitimate public disclosures, such as legitimate news reports, government information disclosure and other channels.
According to the law, sharing or transferring personal information that has been de-identified and ensuring that the recipient of the data cannot recover and re-identify the subject of the personal information is not an act of sharing, transferring or publicly disclosing personal information to the public, and the preservation and processing of such data will not require separate notification to you and your consent.
IV. How we retain, store and protect the security of your personal information
(A). We will only keep your personal information for as long as necessary for the purposes described in this Privacy Policy and for the time period specified by laws, regulations and supervision. If we terminate our services or operations, we will promptly stop the activities of continuing to collect your personal information, and at the same time, we will comply with the requirements of relevant laws and regulations to notify you in advance, and delete or anonymize your personal information after the termination of services or operations, except as otherwise provided by laws, regulations or regulatory authorities.
(B). Personal information collected and generated in our operations in the People's Republic of China will be stored in the territory of China. Except for the following cases:
1. Explicitly provided for by laws and regulations.
2. Obtaining your authorized consent.
3. you use Azambe's website/ or APP application services and it is necessary to transfer your personal information outside of China to complete a transaction.
For the above cases, we will ensure that we provide adequate protection of your personal information in accordance with this Privacy Policy and the requirements of national laws and regulations.
(C) .We attach great importance to the security of personal information and have set up a special security team and taken all reasonable and feasible measures to protect your personal information:
1.Technical measures for data security
We will adopt security measures in line with industry standards, including the establishment of reasonable system specifications, security technology to prevent unauthorized access to your personal information use, modification, to avoid damage or loss of data. For example, in some services, we use encryption technology (such as SSL) to protect your personal information, encryption technology to store your personal information, and isolation technology to isolate it. When personal information is used, such as personal information display, personal information related calculation, we will use a variety of data desensitization technology to enhance the security of personal information in use. Strict data access rights control and multiple identity authentication technologies are used to protect personal information and avoid unauthorized use of data.
2. Other security measures that we take to protect personal information
(1) We manage and regulate the storage and use of personal information by establishing a data classification and grading system, data security management specifications, and data security development specifications.
(2) We provide comprehensive security control of data through personal information contactor confidentiality agreements, monitoring and auditing mechanisms.
(3) We also hold security and privacy training courses to enhance employees' awareness of the importance of protecting personal information and security awareness.
(4) We allow access to your personal information only to our employees and our affiliates and partners who have a need to know such personal information, and we have strict access control and monitoring mechanisms in place for this purpose. We also require all persons who may have access to your personal information to comply with the corresponding confidentiality obligations. Failure to fulfill these obligations may result in legal liability or suspension of the relationship with us.
3.The Internet is not an absolutely secure environment, and e-mail, instant messaging, social networking software or other services software and other means of communication with other users can not be determined whether fully encrypted, we recommend that you use such tools please use complex passwords, and pay attention to protect the security of your personal information.
5. We will do our best to ensure or guarantee the security of any personal information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of personal information, resulting in damage to your legitimate rights and interests, we will assume appropriate legal liability.
(D). Security event disposal
After the unfortunate occurrence of personal information security events, we will, in accordance with the requirements of laws and regulations, promptly inform you of: the basic situation of the security event and the possible impact, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce the risk, the remedial measures for you, etc. We will also promptly inform you of the event-related situation by email, letter, SMS, telephone, push notification, etc. When it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to issue an announcement. At the same time, we will also take the initiative to report the disposition of personal information security incidents in accordance with the requirements of the regulatory authorities.
Please understand that due to the limitations of technology and risk prevention, even though we have tried to strengthen security measures, we cannot always guarantee 100% security of personal information. You should be aware that the systems and communication networks you use to access Azambe's website or app services may be subject to problems due to circumstances beyond our control.
V. How you manage your personal information
We encourage you to update and modify your personal information to make it more accurate and valid, and please understand that your decision to correct, delete, withdraw authorization or stop using Azambe's website/application services does not affect our previous processing of personal information based on your authorization. Unless otherwise required by law or regulation, when you correct or delete your personal information or request account cancellation, we may not immediately correct or delete the corresponding personal information from our backup system, but will correct or delete such personal information when the backup is updated.
You can manage your personal information in the following ways:
(A). Access, correction and deletion of your personal information
You can access your personal information through Azambe's website or APP application service and complete or request us to correct, add and delete it according to the way the corresponding personal information is managed. We will take appropriate technical measures or provide a contact channel for submitting requests to ensure, as far as possible, that you can access, update and correct your own personal information or other personal information provided in connection with the use of Azambe's website or application services.
To access, correct and delete the aforementioned personal information, we may require you to verify your identity in order to keep your personal information secure. For personal information collected through COOKIES or similar technologies, we also describe the options available to you in Section 2 of this Privacy Policy, "How We Use COOKIES or Similar Technologies". If you are unable to access and correct such personal information through these channels, you may contact us using the contact information described in Section 9 [How to Contact Us] of this Privacy Policy. If you need to access, correct or delete other personal information generated in the course of using Azambe's website or application services, we will respond to your request in the manner, duration and scope set forth in this Privacy Policy. In the case of partial deletion of personal information, we may require you to verify your identity to keep your personal information secure.
You can request us to delete personal information in the following cases.
1.If we handle personal information in violation of laws and regulations.
2.If we collect and use your personal information without your authorized consent.
3.If our handling of personal information is in serious violation of the agreement with you.
4.If we no longer provide you with Azambe's website/ or APP application services.
If we decide to respond to your request for deletion, we will also, whenever possible, simultaneously notify the entities from which we obtained your personal information to request its prompt deletion, unless otherwise required by law or regulation, or unless such entities have your independent authorization.
(B). Disclosure and Sharing
A number of our Services allow you to publicly share personal information about yourself not only with your social networks, but also with all users of the Services, such as personal information you upload or post on Azambe's Website or App Services, your responses to personal information uploaded or posted by others, by email or in public areas of Azambe's Website or App Services that are not upload or post your personal information in public areas of Azambe's website or application that are not visible to specific users, and including location data and log information related to such personal information. Personal Information may remain in the public domain as long as you do not delete the Personal Information you have made public or shared; even if you delete the shared Personal Information, the Personal Information may still be independently cached, copied or stored by other users or third parties not under our control, or kept in the public domain by other users or such third parties. If you disclose or share your personal information through the above-mentioned channels, we will not be responsible for any leakage of your personal information as a result. Therefore, we remind and ask you to carefully consider whether to disclose or share your personal information through the above-mentioned channels.
(C). Change the scope of your authorized consent
You always have a choice whether to disclose personal information. Some personal information is necessary to use Azambe's website or APP application services, but most other personal information is provided at your discretion. You may change the scope of personal information you authorize us to continue collecting by deleting personal information, turning off device features, etc. or withdrawing your authorization.
When you withdraw your authorization, we will not be able to continue to provide you with the services to which you have withdrawn your authorization, and we will no longer process your corresponding personal information. However, your decision to withdraw your authorization will not affect the processing of personal information previously carried out on the basis of your authorization.
VI. Third Party Services
Azambe's website or app application services may link to social media or other services (including websites or other forms of services) provided by third parties. These include.
(A). You may use the "Share" button to share certain content to third party platforms or you may use third party services to log into Azambe's website or application services. These features may collect personal information from you (including your log information) and may place COOKIES on your computer in order to operate these features properly.
(B). We provide you with links to access third party services or websites through advertisements or other means of our services.
(C) . Other access to third party services. For the purposes stated in this Policy, we may access SDKs or other similar applications provided by third-party service providers and share certain information about you that we collect in accordance with this Policy with such third-party service providers in order to provide a better customer service and user experience.
1. Third-party SDK 、"Alipay", "Tencent”, “WeChat", "PayPal", "DPO", "Stripe"for payment-related services and summary or statistics of payment information: including order payment, verification of transaction behavior, income settlement, summary statistics of payment information, which requires obtaining IMEI and MAC of your cell phone.
2 . Third-party SDKs "Tencent WeChat", "APPLE ID", "Facebook", "Google ", "WhatsApp", in order to be used for third-party authorized services, including third-party account login and sharing relevant content to third-party products, it is necessary to obtain the IMEI and MAC of your cell phone.
3. Third party SDK "Firebase"
· In order to identify and fix the performance problems of this application, we will process the information related to your mobile device (for example, model number), as well as other tracking and performance data.
· For sending news to your device.
· Get the name of the mobile device for single sign on to prevent being signed in under a false name.
The services as described above are operated by the relevant third parties. Your use of such third party services (including any personal information you provide to such third parties) is subject to the third party's own terms of service and personal information protection statement (not this policy), the terms of which you need to read carefully. We will only share your information for legitimate, necessary and specific purposes. We will require them to fulfill their relevant confidentiality obligations and take appropriate security measures.
VII. How we handle personal information of minors
Minors are not allowed to create their own user accounts without the consent of their parents or guardians. If you are a minor, we recommend that you ask your parents or guardians to read this Privacy Policy carefully and use our services or provide us with information with the consent of your parents or guardians.
In cases where we collect personal information from minors with the consent of their parents or guardians to use our products or services, we will only use, share, transfer or disclose this information as permitted by law or regulation, with the express consent of the parent or guardian, or as necessary to protect the minor.
VIII. Notices and Revisions
We may amend the terms of this Privacy Policy from time to time, and such amendments form part of this Privacy Policy. We will provide more prominent notice of material changes, and you may choose to discontinue using Azambe's website or application services if you do not agree with such changes; if you continue to use Azambe's website or application services, you agree to be bound by this Privacy Policy, as amended.
Any changes we make will be made with your satisfaction as a priority. We encourage you to review our Privacy Policy each time you use Azambe's website or APP application services.
We may make service-related announcements when necessary (for example, when we suspend a service due to system maintenance). You may not be able to cancel these service-related announcements that are not promotional in nature.
Finally, you are responsible for maintaining the confidentiality of your account and password information. In all cases, please take care to keep them secure.
IX. How to contact us
The contact address of Guangzhou Xinghan Simba Technology Co., Ltd. is:Office 3310, No. 6 Yaoquan Street, Sanyuanli Avenue, Yuexiu District, Guangzhou City, Guangdong Province, China.
We will protect your personal information in accordance with this Privacy Policy.
We have a dedicated personal information protection department. If you have complaints or reports regarding the security of your personal information, or if you have any questions, comments or suggestions regarding this Privacy Policy, matters related to your personal information, and questions regarding this Privacy Policy or Azambe's privacy practices, please contact us. E-mail address: [ b@azambe.com ].
In general, we will respond to your questions, comments or suggestions within 15 days of the date we receive them.